FAQS

WHICH PAYMENT METHODS DO YOU ACCEPT?

When you shop at FIBREmakes you can pay using:
PAYPAL, DEBIT CARDS, VISA, MASTER CARD, AMERICAN EXPRESS

DELIVERY

I will aim to dispatch your orders within   2-3 working days (Mon - Fri).

I will post out all items First Class with Royal Mail. However, please be aware delays may occur due to COVID, weather, Christmas/other high peak seasons,  or other reasons out with my control.  I will notify you of any delays I am aware of should they occur.

WHAT IS YOUR RETURN POLICY?

In the unlikely event you are not satisfied with your product, I will accept returns and exchanges.  Please contact me within 7 days of delivery if you would like to return your item, and post items back to me within 14 days of delivery, in its original condition.

 

Buyers are responsible for any return costs and obtaining proof of postage.  I would also advise you cover yourself sufficiently should the item go missing in transit.

Please contact me at fibreinfo@yahoo.com with any issues, and I will be happy to help.